Introduction 
Welcome to Pura Luxe Medical Spa (“we,” “our,” or “us”). We are dedicated to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, book our services, or make purchases through our eCommerce platform.

Information Collection
We collect email addresses from visitors who subscribe to our email marketing campaigns. Additionally, we collect payment information when you make a purchase through our website, facilitated by Stripe, our third-party payment processor.

The information we collect includes:

• Email addresses for marketing and promotional purposes.
• Payment information (such as credit card details) when you purchase services or products through our eCommerce platform.

Use of Information
We use the collected email addresses solely for sending promotional materials, updates, and news about Pura Luxe Medical Spa. Your email address will not be used for any other purpose. Payment information is used only to process transactions and will not be used for marketing purposes.

Third-Party Booking Service
Clients can book appointments online through a third-party service called JaneApp. When you use JaneApp to book an appointment, the following applies:

• Confidentiality: Information provided to Jane App is confidential and is used to facilitate your appointment booking and treatment.
• Access: The information stored in Jane App is only accessible to Pura Luxe staff and the Doctor who oversees Pura Luxe Spa. No information is shared with other companies.
• Data Protection: Your information is never sold. Information is never disclosed to any third parties outside of those necessary for the operation of Pura Luxe Spa.
• Third-Party Policies: Please refer to Jane App’s privacy policy for detailed information on how they manage your data.

eCommerce and Payment Information
We use Stripe as our payment processor for any transactions made through our website. Stripe handles all payment information securely and in compliance with industry standards.

When you provide payment information, you agree to Stripe’s Privacy Policy as well as ours. The following details apply to your payment data:

• Payment Processing: All payment details, such as credit card numbers, are encrypted and transmitted securely to Stripe. We do not store or have access to your full payment information.
• Data Protection: Stripe complies with Payment Card Industry Data Security Standards (PCI-DSS), ensuring that your financial data is protected.
• Third-Party Access: Pura Luxe Medical Spa does not have access to your full payment information; only transaction details (such as the payment amount and status) are shared with us.

Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. The email addresses collected through our website are stored securely. Payment information is processed by Stripe and is protected through their industry-leading security protocols.

User Rights
You have the right to access, correct, or delete your personal information. If you wish to unsubscribe from our email marketing campaigns, request changes to your information, or inquire about payment information collected through Stripe, please contact us at alexa@puraluxeskincare.com.

Data Retention

• Email Addresses: We retain your email address for as long as you remain subscribed to our email marketing campaigns. If you choose to unsubscribe, your email address will be promptly removed from our mailing list.
• Payment Information: Payment data is stored by Stripe according to their data retention policies. We retain transaction records as required by law and for operational purposes.

Children’s Privacy Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will delete such information from our records.

Changes to the Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. This policy was last updated on 09/21/2024.

Contact Information If you have any questions or concerns about this Privacy Policy, our use of Stripe, or our privacy practices, please contact us at  alexa@puraluxeskincare.com.